«Business»  : «Customer Service»  : Software Sites

Satmetrix Systems
Software and services company focused on customer experience management.
Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.
Simon Dutton Associates Ltd
Products and services information. Features Paritor Software for the education sector: EnsembleXP. Net and SOLO.
Square Systems Ltd - Opinion-8
Offers automated customer survey system that provides real-time feedback and verbatim comments about customer service or employee satisfaction. Research methodologies include post contact IVR telephone , web and email questionnaires.
Provides hosted , cost effective web-based customer service software. Some features include knowledge bases , email handling , and multiple site capabilities.
The Service Manager - TSM
Provides a job logging , dispatch and invoicing solution. Includes time sheets , stock control , maintenance contracts. Company profile , contacts.
Transversal Corporation Ltd
Offers call centre knowledge management solutions. List of products. Contacts.
Ulysses CRM
Developer of service-centric customer relationship management and facilities management software packages for small and medium companies.
Witness Systems
Supplies customer relationship management solutions. Focusing on customer service processes , and workforce performance. Training and consulting services. News , partners.



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